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FAQ
Is the wavelet activator unique per device?
The Wavelet Activator is a magnet, and is identical for all Wavelet devices, in all Wavelet kits.
Why are updated GPS coordinates not appearing in the UI?
When the device reports new GPS coordinates to the server, it takes the server several minutes to complete the
processing. Usually however, the issue is the time it takes for the GPS coordinates to be detected in the field. Keep
in mind that:
The internal GPS antenna is located at the top of the device, opposite the connectors panel. That side of
the Wavelet device needs a clear view of a patch of sky for about 5-10 minutes in order to pick up a GPS
signal.
Trees, buildings, roofs, etc. interfere with the GPS signal.
What is the recommended range for the device cellular signal?
The recommended range is -89 dBm and above. More specifically:
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