BT Micro Owner’s Manual
205
F. Troubleshooting
This appendix takes you through a step-by-step procedure to
help you resolve problems that you may encounter when
installing or using BT Micro.
Cannot browse the Internet
(1) Check the LEDs on the BT Micro front panel
Yes
Go to (b)
(a) Is the Power
LED on?
No
Verify that you are using the power cable
provided and that it is securely connected
to BT Micro and a wall socket/power strip.
Yes
Go to (d)
(b) For a wired PC
Is the Ethernet
LED on?
No
Verify that your PC is connected to LAN
port 1, 2, 3 or 4 on the BT Micro using a
Cat 5 patch cord or cable.
Yes
Go to (d)
(c) For a Wireless
PC
Is the Wireless
LED Green?
No
Go to (4) Check your WLAN settings
Yes
Go to (e)
(d) Is the DSL
LED on steady?
No
The LED is flashing
Verify that the ADSL port on the BT Micro is
connected to the computer port on the
splitter, and that the line port on the splitter
is connected to the telephone line.
If the above connections are correct, report
the problem to your ADSL service provider.
Yes
Go to (3) Check your PC settings
(e) Is the Internet
LED Green?
No
The LED is Red.
Go to (2) Check your ADSL settings.
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