1-3
CH 1/ Getting Started
Unpacking the HDPQ Xplorer
Introduction
For maximum protection against possible shipping damage, HDPQ Xplorer has been
sealed in a two-piece, plastic suspension pack, enclosed within a durable shipping
carton. After opening the carton, inspect the contents for possible shipping damage and
check the carton inventory.
Unpacking
Unpack the HDPQ Xplorer from the carton as follows:
Shipping
damage
inspection
Visually inspect the HDPQ Xplorer for possible shipping damage. If any damage
exists, first notify and file an insurance claim with your carrier or underwriter or both.
Then notify Dranetz Customer Service Department of your intentions to return the unit.
DO NOT return the HDPQ Xplorer without prior instructions from Dranetz Customer
Service Department. Dranetz Customer Service Department can be reached at (732)
287-3680 or 1-800-372-6832.
Repacking for
return shipment
If the unit must be returned to Dranetz for service or repair, wrap the unit securely in
heavy packaging material and place in a well padded box or crate to prevent damage.
Do not return the HDPQ Xplorer in an unpacked box. Dranetz will not be responsible
for damage incurred during transit due to inadequate packing on your part.
Return notice
Notify Dranetz Customer Service of your intention of returning the unit. Do not return
the unit without prior instructions from Dranetz. Dranetz Customer Service Department
can be reached at (732) 287-3680 or 1-800-372-6832.
Step Action
1 Remove any remaining literature inside the top of the carton.
2 Carefully remove the HDPQ Xplorer from its shipping carton.
3 Remove all accessories inside the carton. Check that all of the standard
accessories (see page 1-4) are included.
Shop for Power Metering products online at:
1.877.766.5412
www.PowerMeterStore.com
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