7.5 Ecotech Service Support Files
Regular backup of the settings, parameters and data on the instruments USB memory stick is
recommended.
In the event of a fault that requires Ecotech technical support, make copies of the following files and
email to: support@ecotech.com
Equipment Required
• PC/Laptop
Procedure
State the ID number, model, board revision and firmware version of the instrument with a brief
description of the problem. Take a copy of the current configuration if possible and a save of the
parameters.
1. Open - Main Menu → Analyser State Menu.
2. Model - (take note).
3. Ecotech ID - (take note).
4. Board Revision - (take note).
5. Firmware Ver. - (take note).
6. Open - Main Menu → Service Menu.
7. Save - Save Configuration - (CONFIG**.TXT) - Accept.
8. Save - Save Parameter List - (PARAM**.TXT) - Accept.
9. Eject - Safely Remove USB Stick - (Follow instructions).
Note: PARAM99.TXT is the “Factory Backup” file, This is a snap shot of the parameters while it was
under test in the factory just prior to release. It is recommended that this file is kept unchanged
but can be viewed for reference.
** Can be any number from 0 – 98.
Note: CONFIG99.TXT is the “Factory Backup” file; this is the configuration of the instrument as it
left the factory. It is recommended that this file is kept unchanged but can be used as a reference
backup point.
** Can be any number from 0 – 98.
To Next Page
Loading...
