Status
The Status page within the Troubleshooting tab displays factory-defined and
user-defined information about the unit. This page contains the unit name, part number,
firmware version, MAC address, location description, and related information about the unit.
It also displays the current audio bit rate and the video bit rates for all encoding streams.
Some of the information in this page can also be found using SIS commands (see
Command and Response Tables on page164) or the front panel (see Status Menu on
page43).
To open this page, click the Troubleshooting tab at the top of the SMP351 embedded
Web pages and then click the Status tab on the second tier of tabs.
The Status page opens, showing the Detailed System Status and Encoder
Status panels.
Figure 86. Troubleshooting, Status Page
All of the items on this page are read-only except the Find new firmware on Extron.
com link, a hyperlink to the Extron Website, where you can search for updated firmware for
the unit, and the Sync button which commands the unit to sync its internal clock time and
date with the settings from an NTP server (see Setting the date and time on page113).
Logs
The Logs page within Troubleshooting displays a list (log) of alerts and notices for
any event set up for any status other than Disabled in Configuration > Alarms and
Traps > Alarm Message panels. All log entries are read-only. The logs can be sorted,
filtered, searched, or exported to a comma-separated values (CSV) file.
SMP351 • Web-Based User Interface 139