Fortinet Technologies Inc. Page 111 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
To add a prompt language
1. Go to Phone System > Advanced Settings > Prompt Languages.
2. Click New.
3. In the Upload field, click Browse to upload the language file provided by Fortinet Technical
Support.
4. Click OK.
Recording in FortiVoice audio format
A prompt language file must be recorded in the FortiVoice language package format. This can
be accomplished by using the free and robust audio program called Audacity which can be
downloaded from http://audacity.sourceforge.net and a microphone.
Once this program has been installed, and the microphone connected, then the file can be
recorded.
Audacity cannot natively record in the format that FortiVoice unit requires. Therefore, some
adjustments need to be made in the software as described in the following procedure.
To generate a prompt language file
1. On Audacity, go to Edit > Preferences.
2. Click the Devices menu and select 1(Mono) for Channels.
3. Click the Quality menu and set the Default Sample Rate to 8000 Hz and the Default Sample
Format to 16 bit.
4. Click OK.
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