Fortinet Technologies Inc. Page 25 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
The call statuses include:
• Ringing: The receiver’s phone is ringing.
• Connected: Callers are connected. The voice channel is established.
• Voicemail: The call goes to the voicemail.
Viewing parked calls
A parked call is similar to a call that is on hold, except that the parked call can then be picked
up from any extension.
To view parked calls, go to Status > Phone System > Parked Calls.
For more information on call parking, see “Configuring call parking” on page 226.
Viewing conference calls
Status > Phone System > Conference displays the conference call records, including the name
of the conference call, the extension number of the call, the displayed name of the caller, and
the call duration.
You can stop a caller from attending the conference call by selecting the caller and clicking the
Kick icon.
For more information, see “Configuring conference calls” on page 216.
Viewing extension status
Status > Phone System > Extensions displays all the extensions in realtime, including their
statuses, IDs, numbers, display names, types, IPs for SIP extensions, and phone information.
For more information, see “Configuring Extensions” on page 130.
To Next Page
Loading...
