Fortinet Technologies Inc. Page 191 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Figure 69: DID setting
4. Click Create.
Mapping DIDs
You can map a DID number to one extension. You can also map a DID to multiple extensions
based on the callers’ phone numbers. For example, calling numbers 123-4567, 123-4568, and
123-4569 can call the DID number 222-1000 to reach extension 1234. Calling numbers
234-4567, 234-4568, and 234-4569 can call the same DID number 222-1000 to reach extension
1265. In both cases, the calling numbers will display on the extension.
If a caller outside the configured caller list dialed the mapped DID number, the FortiVoice unit
will react according to the selected fall back action. For details, see “Inbound fallback action”
on page 191.
To map DIDs
1. Go to Call Routing > Inbound > DID Mapping.
GUI field Description
Direct Inward Dial Setting
Name Enter a name for this DID setting.
Enabled Select to activate this DID setting.
Trunk Select the trunk used for dialing the DIDs.
Inbound caller ID
modification
Select the caller ID modification configuration. For more
information on caller ID modification, see “Modifying caller
IDs” on page 117.
Inbound fallback
action
Select the action to take if a caller not in the caller list dialed
the DID number mapped to an extension.
For some actions, you need to enter the extension, such as
Dial voicemail.
For information on filtering callers, see “Mapping DIDs” on
page 191.
Number Mapping For adding a number mapping, see “Mapping DIDs” on
page 191.
Click Export to open or save the number mapping file and
Import to browse for a number mapping file.
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