Fortinet Technologies Inc. Page 218 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
3. Click Create.
Recording calls
For supervising and monitoring purposes, you can record incoming and outgoing calls to and
from the extensions matching the caller number patterns or dialed number patterns you set.
You can also select the recorded file format and archive the recorded calls.
Configuring call recordings
Call Features > Call Recording > Policy allows you to configure call recordings by creating,
editing, removing, saving, or viewing a recording.
Figure 81: Call recording list
To configure call recording
1. Go to Call Features > Call Recording > Policy.
2. Click New.
GUI field Description
View Recordings Click to view, listen, search, or save the recordings. You can also do so
by going to Status > Storage > Recorded Calls. For details, see “Playing
recorded calls” on page 30.
Enabled Select to activate this call recording service.
Name The name of the call recording service.
Description Information of call recording configuration.
GUI field Description
Recording Policy
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