Fortinet Technologies Inc. Page 261 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Reconnecting to the FortiVoice unit
After downgrading to a previous firmware version, the FortiVoice unit reverts to default settings
for the installed firmware version, including the IP addresses of network interfaces through
which you connect to the FortiVoice web-based manager and/or CLI.
To reconnect using the CLI
1. Connect your management computer to the FortiVoice console port using an RJ-45 to DB-9
serial cable or a null-modem cable.
2. Start HyperTerminal, enter a name for the connection and click OK.
3. Configure HyperTerminal to connect directly to the communications (COM) port on your
computer and click OK.
4. Select the following port settings and click OK:
5. Press Enter to connect to the FortiVoice CLI.
The login prompt appears.
6. Type admin and press Enter twice.
The following prompt appears:
Welcome!
If your FortiVoice unit has not been reset to its default configuration, but you cannot connect
to the web-based manager or CLI, you can restore the firmware, resetting the FortiVoice unit
to its default configuration in order to reconnect using the default network interface IP
address. For more information, see “Clean installing firmware” on page 264.
Table 35: Port settings
Bits per second 9600
Data bits 8
Parity None
Stop bits 1
Flow control None
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