Fortinet Technologies Inc. Page 260 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
3. Connect your management computer to the FortiVoice console port using an RJ-45 to DB-9
serial cable or a null-modem cable.
4. Initiate a connection from your management computer to the CLI of the FortiVoice unit, and
log in as the admin administrator, or an administrator account that has system configuration
read and write privileges.
5. Connect port1 of the FortiVoice unit directly or to the same subnet as a TFTP server.
6. Copy the new firmware image file to the root directory of the TFTP server.
7. Verify that the TFTP server is currently running, and that the FortiVoice unit can reach the
TFTP server.
To use the FortiVoice CLI to verify connectivity, enter the following command:
execute ping 192.168.2.99
where 192.168.2.99 is the IP address of the TFTP server.
8. Enter the following command to download the firmware image from the TFTP server to the
FortiVoice unit:
execute restore image tftp <name_str> <tftp_ipv4>
where <name_str> is the name of the firmware image file and <tftp_ipv4> is the IP
address of the TFTP server. For example, if the firmware image file name is image.out and
the IP address of the TFTP server is 192.168.2.99, enter:
execute restore image tftp image.out 192.168.2.99
One of the following messages appears:
This operation will replace the current firmware version!
Do you want to continue? (y/n)
or:
Get image from tftp server OK.
Check image OK.
This operation will downgrade the current firmware version!
Do you want to continue? (y/n)
9. Type y.
The FortiVoice unit downloads the firmware image file from the TFTP server. The FortiVoice
unit installs the firmware and restarts. Time required varies by the size of the file and the
speed of your network connection.
If you are downgrading the firmware to a previous version, the FortiVoice unit reverts the
configuration to default values for that version of the firmware. You must either reconfigure
the FortiVoice unit or restore the configuration file.
10.If you also use the web-based manager, clear the cache of your web browser and restart it to
ensure that it reloads the web-based manager and correctly displays all tab, button, and
other changes.
11.To verify that the firmware was successfully installed, log in to the CLI and type:
get system status
12.If you have downgraded the firmware version, reconnect to the FortiVoice unit using its
default IP address for port1, 192.168.1.99, and restore the configuration file. For details, see
“Reconnecting to the FortiVoice unit” on page 261 and “Restoring the configuration” on
page 262.
If you have upgraded the firmware version, to verify the conversion of the configuration file,
see “Verifying the configuration” on page 263. If the upgrade is unsuccessful, you can
downgrade the firmware to a previous version.
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