Fortinet Technologies Inc. Page 118 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
3. Click Create.
Mapping a group of extensions to a caller ID name
If you want to map a group of extensions to a caller ID name, you can use the pattern for the
extensions to do so.
For example, if you have a technical support team that has 10 extensions (8100-8110), instead
of displaying each extension when making calls, you can just display one caller ID name
“Support” for the whole team.
To map a group of extensions to a caller ID name
1. Go to PBX > Profile > Caller ID Modification.
2. Click New.
3. In the Match number field, enter the pattern of the extensions, such as 81xx in the example.
4. In the Map to new caller ID name field, enter the caller ID name to which you want to map,
such as “Support”.
5. Click Create.
Scheduling the FortiVoice unit
You can schedule the FortiVoice operation time and use the schedules when configuring dial
plans, virtual numbers, or call management. The default schedules, namely after_hour,
any_time, business_hour, and holiday, can be modified but cannot be deleted.
For information on dial plan, see “Configuring Call Routing” on page 186.
For information on virtual numbers, see “Working with virtual numbers” on page 165.
Number
Modification
If you have entered a Match number, configure the following values
to modify it:
• Strip: Enter a number to hide the starting part of an extension
from displaying. 0 means no action.
For example, if your Match number is 8134 and Strip is 2, only 34
will be displayed as caller ID.
• Truncate: Enter a number to hide the ending part of an extension
from displaying. 0 means no action.
For example, if your Match number is 8134 and Truncate is 2,
only 81 will be displayed as caller ID.
• Prefix: Add a number before an extension.
For example, if your Match number is 8134 and Prefix is 5, the
caller ID will be 58134.
• Postfix: Add a number after an extension.
For example, if your Match number is 8134 and Postfix is 5, the
caller ID will be 81345.
Match caller ID
name
Enter the caller ID that you want to map to another one.
Caller IDs are created when configuring SIP extensions. See
“Configuring IP extensions” on page 130.
Map to new caller
ID name
Enter the new caller ID name to which you want to map the one
entered in the Match caller ID name field.
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