Fortinet FortiVoice - Table of Contents

Fortinet Technologies Inc. Page 3 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Table of Contents
Introduction....................................................................................................... 8
Registering your Fortinet product............................................................................ 8
Customer service & technical support............................................................... 8
Training .................................................................................................................... 8
Documentation ....................................................................................................... 9
Fortinet Tools & Documentation CD .................................................................. 9
Fortinet Knowledge Base .................................................................................. 9
Comments on Fortinet technical documentation .............................................. 9
Scope....................................................................................................................... 9
Conventions............................................................................................................. 9
IP addresses ...................................................................................................... 9
Cautions and notes.......................................................................................... 10
Typographical conventions.............................................................................. 10
Command syntax conventions ........................................................................ 11
Connecting to the FortiVoice System........................................................... 14
Connecting to the web-based manager or CLI ..................................................... 14
Connecting to the web-based manager .......................................................... 15
Connecting to the CLI...................................................................................... 16
Setting up the system using the wizard................................................................. 18
Testing the setup ................................................................................................... 18
Configuring setups for phone users ...................................................................... 19
Accessing the user web portal......................................................................... 19
Changing the user PIN..................................................................................... 20
Receiving and sending fax............................................................................... 20
Using the operator console.............................................................................. 20
Setting user privileges and preferences .......................................................... 20
Setting the feature codes................................................................................. 20
Monitoring the FortiVoice System ................................................................ 21
Viewing overall system status................................................................................ 21
Viewing the dashboard .................................................................................... 21
Viewing the Call Statistics................................................................................ 24
Using the CLI Console ..................................................................................... 24
Viewing phone system status ................................................................................ 24
Viewing active calls.......................................................................................... 24
Viewing parked calls ........................................................................................ 25
Viewing conference calls ................................................................................. 25
Viewing extension status ................................................................................. 25
Viewing hot desking configurations ................................................................. 26
Viewing trunk status......................................................................................... 27
Viewing unassigned phones ............................................................................ 27
Viewing DHCP client list .................................................................................. 28