Fortinet Technologies Inc. Page 247 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
3. Click Create.
4. If the remote host is a FortiAnalyzer unit, confirm with the FortiAnalyzer administrator that the
FortiVoice unit was added to the FortiAnalyzer unit’s device list, allocated sufficient disk
space quota, and assigned permission to transmit logs to the FortiAnalyzer unit. For details,
see the FortiAnalyzer Administration Guide.
5. To verify logging connectivity, from the FortiVoice unit, trigger a log message that matches
the types and severity levels that you have chosen to store on the remote host. Then, on the
remote host, confirm that it has received that log message.
For example, if you have chosen to record event log messages to the remote host and if they
are more severe than Information, you could log in to the web-based manager or download a
backup copy of the FortiVoice unit’s configuration file in order to trigger an event log
message.
If the remote host does not receive the log messages, verify the FortiVoice unit’s network
interfaces (see “Configuring the network interfaces” on page 40 and “About the
management IP” on page 39) and static routes (see “Configuring static routes” on page 45),
and the policies on any intermediary firewalls or routers. If ICMP ECHO (ping) is enabled on
the remote host, you can use the execute traceroute command to determine the point where
connectivity fails. For details, see the FortiVoice CLI Reference.
Configuring report profiles and generating call reports
The Log & Report > Call Report > Call Report tab displays a list of report profiles.
A report profile is a group of settings that contains the report name, its subject matter, its
schedule, and other aspects that the FortiVoice unit considers when generating reports from log
data. The FortiVoice unit presents the information in tabular and graphical format.
You can create one report profile for each type of report that you will generate on demand or on
a schedule.
Facility Select the facility identifier that the FortiVoice unit will use to
identify itself when sending log messages.
To easily identify log messages from the FortiVoice unit when they
are stored on a remote logging server, enter a unique facility
identifier, and verify that no other network devices use the same
facility identifier.
CVS format Enable this option if you want to send log messages in
comma-separated value (CSV) format.
Do not enable this option if the remote host is a FortiAnalyzer
unit. FortiAnalyzer units do not support CSV-formatted log
messages.
Logging Policy
Configuration
Click the arrow to review the options and enable the types of logs
you want to record to this storage location. For details, see
“Choosing which events to log” on page 244.
Generating reports can be resource intensive. To avoid phone processing performance
impacts, you may want to generate reports during times with low traffic volume, such as at
night. For more information on scheduling the generation of reports, see “Configuring report
email notifications” on page 251.
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