Fortinet Technologies Inc. Page 30 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Viewing call/fax storage
Status > Storage displays the recorded calls, faxes, archived faxes, and faxes in queue.
This topic includes:
• Playing recorded calls
• Viewing current fax accounts
• Viewing archived faxes
• Viewing fax queues
Playing recorded calls
The Recorded Calls tab lists the calls recorded by the FortiVoice unit.
To listen to a call, go to Status > Storage > Recorded Calls and select a call record folder to
open the archived call files. Select a call file and click the Play button.
To save a recorded call, go to Status > Storage and select a call record folder to open the
archived call files. Select a call file and click the Download button.
To search the locally archived calls, click Search.
For information on configuring recording calls, see “Recording calls” on page 218.
Viewing current fax accounts
The Fax tab lists the fax accounts created on the FortiVoice unit. For more information about
creating fax accounts, see “Configuring fax” on page 227.
To view fax accounts, go to Status > Storage > Fax. The fax accounts are listed with their
names, numbers, display names, storage sizes, and faxes stored.
You can double-click a fax account and view the detailed information on the faxes it stores. You
can also click Download PDF to save a fax.
Viewing archived faxes
The Fax Archive tab lists the faxes sent and received through the FortiVoice unit. For more
information about fax, see “Configuring fax” on page 227.
To view fax configurations, go to Status > Storage > Fax Archive. The fax configurations are
listed with their names, numbers, storage sizes, and faxes stored.
Extension When a DHCP-enabled device connects to the FortiVoice unit, the
FortiVoice unit assigns a temporary ID to the device if it is a supported
device. If an extension number is assigned to the phone, the extension
number appears. For information on assigning extensions, see “Viewing
unassigned phones” on page 27.
Configuration
Status
• OK: The DHCP client is assigned to a new or an existing extension
user.
• Not assigned: The DHCP client is not assigned to a new or an
existing extension user.
• Misconfigured: The DHCP client’s configuration has errors.