Fortinet Technologies Inc. Page 98 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Configuring Phone System Settings
The Phone System menu lets you configure the FortiVoice PBX settings and other features for
managing phone calls.
This topic includes:
• Configuring phone system settings
• Configuring advanced phone system settings
• Managing sound files and music on hold
• Working with FortiVoice profiles
Configuring phone system settings
Phone System > Settings let you configure the FortiVoice unit’s location, number management,
speed dial, and email notification templates.
This topic includes:
• Setting PBX location and contact information
• Configuring PBX options
• Customizing email history report and notification email templates
Setting PBX location and contact information
Identify the FortiVoice unit’s location and its number.
To set the PBX location
1. Go to Phone System > Settings > Location.
2. Configure the following:
You need to inform the users about some of the settings that affect them, such as number
settings and speed dial settings.
GUI field Description
Country Select the country where the FortiVoice unit is in.
Emergency number Click the default number (911) to enter the emergency call number of
the selected country.
Long-distance
prefix
Click the default number (1) to enter the prefix for dialing
long-distance calls.
International prefix Click the default number (011) to enter the prefix for dialing
international calls.
Outside line prefix Click the default number (9) to enter the prefix for making outbound
calls.