Fortinet FortiVoice - Changing the User PIN; Receiving and Sending Fax; Setting the Feature Codes; Setting User Privileges and Preferences

Fortinet Technologies Inc. Page 20 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
For the phone users to access the web portal, you need to inform phone users of:
• the web portal URL (same with that of the FortiVoice unit except without /admin in the end)
• their extension numbers, and
• the default user PINs.
With this information, a user can enter the URL in the browser’s location or address bar. The
user can then log into the portal using the extension number as user name and the user PIN as
password.
Once they access the web portal, phone users can click the Help button to learn how to use the
portal.
For information on adding extension numbers and user PINs, see “Configuring IP extensions”
on page 130.
Changing the user PIN
Inform the phone users how to change the default user PIN on the phone. The information for
changing the user PIN on the web portal is in the online help of the portal.
Receiving and sending fax
Inform the phone users that they can receive and send faxes on the user web portal. For more
information, see “Configuring fax” on page 227.
Using the operator console
If you have enabled the operator role for an extension, inform the extension user so that the user
can process corporate calls on the user web portal. For more information, see “Operator role”
on page 211.
Setting user privileges and preferences
The call features each phone user can use is controlled by the user privilege and preferences
settings associated with the user’s extension. You may need to inform users of the features that
they can use.
For information, see “Configuring user privileges” on page 210 and “Setting extension user
preferences” on page 149.
Setting the feature codes
By default, the FortiVoice unit has feature codes for users to access certain features by dialing
the codes. You can go to Service > Feature Code > Feature Code and double-click a feature
name to modify its code and description, but that does not change the mapping between the
code and the feature.
For details, see “Modifying feature access codes” on page 237.