Fortinet Technologies Inc. Page 5 FortiVoice Enterprise Phone System 4.0.0 Administration Guide
Maintaining the system.......................................................................................... 96
Maintaining the system configuration.............................................................. 96
Downloading a trace file .................................................................................. 97
Configuring Phone System Settings............................................................. 98
Configuring phone system settings ....................................................................... 98
Setting PBX location and contact information................................................. 98
Configuring PBX options.................................................................................. 99
Customizing email history report and notification email templates ............... 102
Configuring advanced phone system settings .................................................... 106
Configuring SIP settings ................................................................................ 106
Configuring SIP phone auto-provisioning...................................................... 108
Adding prompt languages ............................................................................. 110
Managing phone configurations .................................................................... 112
Configuring system capacity ......................................................................... 113
Managing sound files and music on hold ............................................................ 113
Working with FortiVoice profiles .......................................................................... 115
Configuring SIP profiles ................................................................................. 115
Modifying caller IDs ....................................................................................... 117
Scheduling the FortiVoice unit ....................................................................... 118
Configuring phone profiles............................................................................. 119
Configuring LDAP profiles.............................................................................. 122
Configuring user privileges ............................................................................ 129
Configuring Extensions................................................................................ 130
Setting up local extensions.................................................................................. 130
Configuring IP extensions.............................................................................. 130
Modifying analog extension (200D-T model only) ......................................... 139
Setting up remote extensions ........................................................................ 142
Configuring fax extensions ............................................................................ 145
Setting extension user preferences ............................................................... 149
Resetting voice messages ............................................................................. 156
Creating extension groups................................................................................... 156
Creating user groups ..................................................................................... 156
Creating extension departments.................................................................... 157
Creating ring groups ...................................................................................... 157
Creating page groups .................................................................................... 160
Creating pickup groups ................................................................................. 161
Setting up general voice mailboxes..................................................................... 161
Working with virtual numbers .............................................................................. 165
Configuring Trunks....................................................................................... 167
Setting up VoIP trunks ......................................................................................... 167
Testing SIP trunks.......................................................................................... 172
Creating a SIP trunk with FortiCall service .................................................... 173