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10/
TROUBLE SHOOTING
. 10.0 Troubleshooting Tips
. 10.1 Frequently Asked Questions
This chapter lists solutions for issues that
may be encountered while using your
Gateway as well as frequently asked
questions.
TROUBLESHOOTING TIPS
Note: The advanced settings should only be configured by experienced
network technicians to avoid adversely affecting the operation of your
Gateway and your local network.
10.0/ TROUBLESHOOTING TIPS
10.0a/ IF YOU ARE UNABLE TO CONNECT TO THE INTERNET:
• The first thing to check is whether your Gateway is powered on and it
is connected to the Internet. Check the Power/Internet light on
the front of the Gateway; if it is lit a solid white color, then the
Gateway itself has successfully connected to the Internet, and the
problem lies elsewhere. If the Power/Internet light is red, the
Gateway is on but is unable to connect to the Internet. In that
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