Fax Problems
253
Problem Solving
13
The image quality
is poor.
The drum cartridge is
scratched.
Make a copy. If the image quality is poor,
replace the drum cartridge.
Refer to "Replacing the Drum Cartridge" (P.230).
The sender's document
scanner is dirty.
Check on the problem with the sender.
Note • Image quality problems can occur
during fax transmission not only due
to problems with the machine, but
also due to problems with the sender
fax machine.
The sender has set a low
resolution.
Check on the problem with the sender.
Note • Image quality problems can occur
during fax transmission not only due
to problems with the machine, but
also due to problems with the sender
fax machine.
Symptom Possible Cause Remedy
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