6.7 Error Messages and Error Codes 259
Remove obstruction
from below the
Right Middle Tray
Some obstruction exists below the right middle tray.
Remove the obstruction, and remove the paper from the right middle tray once to clear
the error.
Replace the
drum cartridge
An error occurred with the drum cartridge because the drum cartridge life ends, or the
drum cartridge is not supported by this machine.
Replace the indicated drum cartridge with the new one.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Drum Cartridges" (P. 299)
Replace Toner
Cartridge
(X: Y, M, C or K)
The toner cartridge needs to be replaced.
Replace the indicated toner cartridge with the new one.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Replacing Toner Cartridges" (P. 297)
Slide Tray 6 back
to the RIGHT
Tray 6 (HCF B1) is not connected to the machine properly.
Gently push Tray 6 rightward to connect to the machine.
Staple Jam
Open Finisher Front
Door and remove
jammed staple from
R1
A staple jam occurred in the finisher.
Open the finisher front door, pull out the staple cartridge R1 to remove the jammed
staples.
Refer to
• "6.2 Stapler Faults" (P. 238)
Toner cartridge
type mismatch
The installed toner cartridge is not supported by this machine.
Install the appropriate toner cartridge for this machine.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Types of Consumables" (P. 296)
Unable to print
***-***
Check the error code (***-***) on the display and take appropriate action.
Note
• Pressing the <Information> button will display detailed information on the control
panel.
Refer to
• " Error Codes" (P. 261)
Unload output
from Center Tray
The center tray is full.
Remove the output paper from the tray.
Unload output from
Right Bottom Tray
The right bottom tray is full.
Remove the output paper from the tray.
Unload output from
Right Middle Tray
The right middle tray is full.
Remove the output paper from the tray.
Unload output from
Right Top Tray
The right top tray is full.
Remove the output paper from the tray.
Message Symptom/Cause/Remedy