6.7 Error Messages and Error Codes 267
016-702 Unable to process print data because of insufficient print page buffer.
Take one of the following measures:
• Set [Image Quality] to [Standard].
• Increase the print page buffer size.
016-704 Maximum limit for the Secure Print and Sample Set documents have been exceeded.
Delete unauthorized documents from the machine and instruct to print again.
016-705 Probable causes are as follows:
1 You have not used the print driver for the machine.
2 The machine has received any one of the printing jobs such as Secure Print, Charge Print or Private
Charge Print without the hard disk installed.
For 1), Use the print driver appropriate for the machine.
For 2), Check to make sure that the hard disk is installed.
If the hard disk is not installed:
• If the features are not going to be used, from the print driver menu, select [Configuration] tab. For
[Installable Options], set [Hard Disk] to [Not Installed].
• To use the features, install hard disk to the machine.
If the hard disk is installed:
• Select [Configuration] tab in the print driver menu. For [Installable Options], set [Hard Disk] to
[Installed].
If the error still is not resolved, contact our Customer Support Center.
016-706 The hard disk space is insufficient because the number of Secure Print users exceeded the maximum
limit.
Delete unnecessary files from the machine, and delete unnecessary Secure Print users.
016-707 Unable to print with the Sample Set feature because the hard disk is not installed.
To use the Sample Set feature, the hard disk must be installed. Contact our Customer Support Center.
016-708 Unable to annotate because of insufficient hard disk space.
Delete unnecessary data from the hard disk to free up disk space.
016-709 An error occurred during print processing.
Contact our Customer Support Center.
016-710 Unable to register the Delayed Print document because of hard disk malfunction.
Contact our Customer Support Center.
016-715 The machine failed to access the ESCP form because the password of the ESCP form does not match.
Enter the correct password of the ESCP form.
016-716 Unable to spool TIFF file because of insufficient hard disk space.
Delete unnecessary files and users from the machine.
016-718 Unable to process the PCL print data because of insufficient memory.
Reduce the resolution, or cancel 2 sided printing or N up feature, and then print again.
016-719 Unable to process the PCL print data because of insufficient print page buffer.
Increase the size of the print page buffer.
016-720 An invalid command is included in PCL print data.
Confirm the print data and try printing again.
016-721 An error occurred during print processing. Probable causes are as follows:
1 Printing was instructed by the Auto Paper selection when [PaperTypePriority] is set to [Auto Paper
Off] for all paper in the [Printer Settings].
2 ESC/P-K command error
For 1), when printing by the Auto Paper selection, set one of the paper types to other than [Auto Paper
Off] in [PaperTypePriority].
For 2), confirm the print data.
Error Code Cause/Remedy
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