UCM6200 Series User Manual
Call Forward Unconditional
Activate
• Default Code: *72
• Enter the code and follow the voice prompt. Or enter the code
followed by the extension to forward the call.
Call Forward Unconditional
Deactivate
Feature Code Digits Timeout
• Default Setting: 1000
• Configure the maximum interval (in milliseconds) between the
digits input to activate the feature code.
• Default Extension: 700
• During an active call, initiate blind transfer and then enter this
code to park the call.
• Default Extension: 701-720
• These are the extensions where the calls will be parked, i.e.,
parking lots that the parked calls can be retrieved.
• If checked, the parking lot number can be used as extension.
The user can transfer the call to the parking lot number to park
the call. Please note this parking lot number range might conflict
with extension range.
• Default setting: 300
• This is the timeout allowed for a call to be parked. After the
timeout, if the call is not picked up, the extension who parks the
call will be called back.
Select the Music on Hold Class.
• Default Code: *98
• Enter *98 and follow the voice prompt. Or dial *98 followed by
the extension and # to access the entered extension's voicemail
box.
• Default Code: *97
• Press *97 to access the voicemail box.
• Default Code: *83
• Pause the agent in all call queues.
• Default Code: *84
• Unpause the agent in all call queues.