© 2012 Harmonic Inc. 176 ProView 7000 v.2.6, Rev. E
Chapter 9
Contacting Harmonic Support
The Harmonic Customer and Technical Support groups are available to help you with any
questions or problems you may have regarding Harmonic products.
For assistance, refer to the following table for contact information in your region:
The corporate address for Harmonic Inc. is:
Harmonic Inc.
4300 North First St.
San Jose, CA 95134, U.S.A.
Attn: Customer Support
The corporate telephone numbers for Harmonic Inc. are:
Tel. 1.800.788.1330 (from the U.S. and Canada)
Tel. +1.408.542.2500 (outside the U.S. and Canada)
Fax.+1.408.490.6770
The web address for Harmonic Inc. is www.harmonicinc.com.
Table 9–1: Contacting Harmonic Support
Region Telephone Technical Support E-mail
Americas 888-673-4896 (888-MPEG-TWO)
or 408-490-6477
techhelp@harmonicinc.com
Europe, Middle East +44 7699 391552 support.emea@harmonicinc.com
Asia (excluding India
and Russia)
+852-2116-1119 hongkongtechsupport@harmonicinc.com
India +91 22 6793 9291 support.sm@harmonicinc.com
Russia +7 495 926 4608 support.sm@harmonicinc.com
Africa +972-54-900-7740 support.sm@harmonicinc.com
China +852-2116-1119 dlchinatechsupport@harmonicinc.com
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