Heska Element DC5X - Transfer Errors

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2. When lamp is burned out.
Error Code Error Message Error Condition Troubleshooting
E0050 Lamp replacement
Low light intensity. Replace the lamp.
The light source lamp is burned
out.
Switch off the power and replace the light
source lamp. Switch the analyzer on again
after replacement. Section 6.5
CAUTION
The light source lamp gets very hot. Before
cleaning the light source unit or replacing
the light source lamp, turn off the power,
wait at least 5 minutes, and then check the
lamp has cooled.
3. During an interference filter motor error.
Error Code Error Message Error Condition Troubleshooting
E0900, E0901,
E09003,
W0904
Filter motor ERR
Problem with the interference filter.
Movement error of the filter
motor.
Switch the analyzer off and on.
NOTE: If the errors still occur after switching
off and on the analyzer, please contact Heska
Technical Support Services for assistance.
E0902 Filter motor operation ERR
Problem with the interference filter.
4. Other errors.
Error Code Error Message Error Condition Troubleshooting
E5510 Slide slip ERR The slide stop position shifted
during measurement.
Tighten 5 thumbscrews on the top incubator
piece..
7.2.6 Transfer errors
Error Code Error Message Error Condition Troubleshooting
E0200–E0204,
E0220–E0227
Feed motor ERR
Problem with the slide transfer system. Perform
inspection.
Movement error of the slide
supply motor.
The spotting part or the incubator may
be dirty or the disposal box may be full of
slides and tips. Switch off the analyzer, and
perform the following.
• Cleaning the disposal box  Section 6.3
• Cleaning the incubator Section 6.3
• Cleaning the spotting part  Section 6.3
NOTE: If the error occurs again, please
contact Heska Technical Support Services
for assistance.
E0210–E0213,
W0214
Eject motor ERR
Problem with the slide transfer system. Perform
inspection.
W1652 Initialization ERR
Problem with the slide transfer system. Perform
inspection.
E0600–E0604 Incubator motor ERR
Problem with the incubator.
Perform inspection.
Movement error of the incubator
motor of the incubator.
E0700, E0701,
E0703, E0704
Probe motor ERR
Problem with ISE. Perform inspection.
Movement error of the probe
motor of the ISE unit.
E0702 Probe motor operation ERR
Problem with ISE. Perform inspection. Contact
Heska Technical Support Services.
E1400–E1403,
W1404
Transfer change motor ERR
Problem with the slide transfer system.
Movement error of the ISE
transfer motor of the sample
application unit.
E1600–E1603,
W1604
Sample disc motor ERR
Problem with the sample disk.
Movement error of the disk
motor of the sample disk section.