Heska Element DC5X - Temperature Controller Errors

87
7.2.7 Temperature controller errors
IMPORTANT
A measurement value with a “ + ” or “ - ” mark may not be accurate. Perform the following operation and rerun the
measurement.
Error Code Error Message Error Condition Troubleshooting
E0565 ISE temperature control ERR
Problem with ISE.
When the measurement results
are appended with a “+” or “-”
mark or an error listed to the left
occurs, the temperature inside
the incubator is outside the
specified range.
Please contact Heska Technical Support
Services for assistance.
E1500 Temperature control ERR
Check the ambient temperature.
Clean the air filter. Reboot the analyzer.
Perform the following troubleshooting.
a. Check the room temperature is within
59°F to 89.6°F [15°C to 32°C]. If the
temperature is out of the range, control
the room temperature.
b. Switch off the power.
c. Clean the air filters. Section 6.2
d. Make sure that thumbscrews of the
incubator are tightened properly and
the incubator cable is connected to the
connector properly. Section 6.3.3
e. Make sure that the sample application
unit cover is attached to the analyzer
properly. Tighten the thumbscrews
securely.
f. Leave the analyzer off for about 10 min.
to allow the interior to cool, and then
switch on power.
NOTE: If the error occurs again, please
contact Heska Technical Support Services.
E1501, E1505 Temperature control ERR
Check the ambient temperature.
Reboot the analyzer.
E1510 ISE temperature control ERR
Check the ambient temperature.
Clean the air filter. Reboot the analyzer.
E1511, E1515 Temperature control ERR
Check the ambient temperature.
Reboot the analyzer.
E1520, E1521 Room temperature WARNING
Check the ambient temperature.
Reboot the analyzer.
E1502 Temperature control ERR
Incubator temperature sensor disconnected.
Check the incubator cable.
When the measurement results
are appended with a “$” mark
or an error listed to the left
occurs, the incubator cable is not
connected.
Switch off the power and connect the
incubator cable again.
NOTE: After inserting the connector of the
incubator cable, you must turn it to the
right to lock it. Section 6.3.3
NOTE: If the error occurs again, please
contact Heska Technical Support Services
for assistance.
E1503 Temperature control ERR
Incubator temperature sensor damaged.
E1504 Temperature control ERR
Incubator heater disconnected.
Check the incubator cable.
E1512 ISE temperature control ERR
ISE temperature control element damaged.
Disconnection error of the ISE
incubator.
Please contact Heska Technical Support
Services for assistance.
E1514 ISE temperature control ERR
ISE heater disconnected.