82
4. LCD is too faint or dark.
Adjust the brightness using [Brightness and Volume] in Normal mode. Section 8.3.2
7.2.3 Slide reading errors
Error Code Error Message Error Condition Troubleshooting
W0173 Slide identification ERR
No slide information. Check the slide.
The slide information on
backside of the slide could not
be read correctly.
Clean the slide reader, and then rerun the
measurement. Section 6.7
NOTE: If the error occurs again, please
contact Heska Technical Support Services.
NOTE: When this error occurs, the slide is discarded and application for the next slide will start.
7.2.4 Sampler errors
1. When tip cannot be mounted.
Error Code Error Message Error Condition Troubleshooting
E0082 Sample tip detection ERR
No tip detected.
Set tips and rerun the tests from the beginning.
No tip can be detected on the
sample nozzle after mounting.
The tip is not loaded correctly. Load a tip
correctly, and then rerun the test from the
beginning. Section 5.2
NOTE: Set tips into all holes of the tip racks
after this error has occurred.
E0083 Reference fluid tip detection ERR
No tip detected.
No tip has been detected on
the reference fluid nozzle after
mounting.
Set tips and rerun the tests from the
beginning.
E0084 Sample tip clogging ERR
Rerun the tests from the beginning.
A clog was detected during
mounting of the sample nozzle
tip.
If the error occurs again, please contact
Heska Technical Support Services.
E0085 Reference fluid tip clogging ERR
Rerun the tests from the beginning.
A clog was detected during
mounting of the reference fluid
nozzle tip.
If the error occurs again, please contact
Heska Technical Support Services.
2. When tip cannot be ejected.
Error Code Error Message Error Condition Troubleshooting
E0086 Sample tip eject ERR
After analyzer shut-down, empty disposal box,
and then turn the power ON.
Tips cannot be discarded.
After analyzer shutdown, empty disposal box,
and then turn the power ON.
E0087 Reference fluid tip eject ERR
After analyzer shutdown, empty disposal box
and then turn the power ON.
Tips cannot be discarded.
After analyzer shutdown, empty disposal box,
and then turn the power ON.
W401 Reconfirmation
An error occurred while discarding the tip at
the last startup. Please check the disposal box.
If the disposal box is not empty, please shut
down, empty the disposal box, and restart.
Tips cannot be discarded.
Please check the disposal box.
If the disposal box is not empty, please shut
down, empty the disposal box, and restart.
W402 Reconfirmation
An error occurred while discarding the tip at
the last startup. Please check that the sample
application unit cover is set.
If the sample application unit cover is not
set, please shut down, assemble the sample
application unit cover, and restart.
Tips cannot be discarded.
Please check that the sample application unit
cover is set.
If the sample application unit cover is not
set, please shut down, assemble the sample
application unit cover, and restart.
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