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7.2.10 Slide loading errors.
Error Code Error Message Error Condition Troubleshooting
W0040 Incorrect sample WARNING
The sample type set in analyzer does not
correspond to the read sample type.
Set the sample type by SAMPLE key and the
slide’s sample type corresponding to the
sample. Rerun the tests from the beginning.
The sample type selected by
the [Sample type] button and
the sample type of the slide
do not match.(Example)
• Plasma/serum (P) slides
were loaded when [W]
had been selected by the
[Sample type] button. .
Match the configuration by the [Sample
type] button and the sample type to
measure the slide to be used, and then
rerun the measurement from the beginning
W0042 Incorrect sample rack WARNING
Correct sample rack not set in place.
Check the sample rack.
A re-inspection was
attempted for a measurement
that uses the PF, but a rack
other than a PF sample rack
was loaded.
A PF sample rack has
been loaded for a control
measurement.
Load a PF sample rack in which a sample
extracted by PF has been loaded.
Load a sample rack other than a PF sample
rack.
W0090 ISE slide direction ERR
Incorrect loading direction of ISE slide.
Check the ISE slide.
The ISE slide is loaded in
reverse.
Load the ISE slide in the slide cartridge in the
proper direction, and then measure again.
W1654 Check sample rack
Unusable sample rack was set in place.
Check the sample.
A sample rack that cannot be
used is loaded.
Use a sample rack intended for this
equipment.
If the error occurs again, please contact Heska
Technical Support Services for assistance.
W5400 Expired slide
Slide is expired and cannot be used.
The validity term of the slide
has expired.
Always use valid slides.
IMPORTANT
Slide validity is not detected in ISE tests.
NOTE: Depending on the device settings, this
warning may not be generated.
7.2.11 ISE measurement errors
IMPORTANT
ISE measurement values to which error codes have been appended (E1–E8) may not be correct. Perform the following
troubleshooting and rerun the measurement.
1. When a self-test error occurred.
Error Code Error Message Error Condition Troubleshooting
E0530 ISE self-test gain ERR
For ISE measurement, turn the power SW OFF
and ON. Other parameters besides ISE can be
measured.
An error was detected during a
self-test performed before the
start of an ISE measurement.
The analyzer must be restarted for an ISE
measurement. If the error occurs again,
please contact Heska Technical Support
Services for assistance.
Tests other than ISE do not require a restart.
E0531 ISE selftest offset ERR
For ISE measurement, turn the power SW OFF
and ON. Other parameters besides ISE can be
measured.
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