Hioki RM2610 - Troubleshooting; Before Having Your Product Repaired

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Troubleshooting
9.1 Troubleshooting
If you believe the product may be broken, please review the suggestions described under
“Before having your product repaired.” If those steps fail to resolve the issue, please contact your
authorized Hioki distributor or reseller.
If you are unsure of the cause of the issue, initialize the RM2612 Resistance Calculation Software
to revert all settings to their factory default (p. 111).
Before having your product repaired
Power supply issues
Symptom Check item or cause Solution
See
also
I can’t turn on the RM2611
Electrode Resistance
Meter (nothing is shown
on the display).
Standby key color Red The instrument is in the
standby state. Press the
standby key.
p. 29
No color Power is not being
supplied to the instrument.
Check whether the power
cord has been properly
connected.
p. 26
Display and operation issues
Symptom Check item or cause Solution
See
also
The lock release lever on
the RM9003 Press Unit
won’t move.
The lock release lever clamp knob has been
tightened.
Loosen the lock release
lever clamp knob. p. 45
Inspection errors
Symptom Check item or cause Solution
See
also
I encountered an
error during a SHORT
inspection of the RM9004
Test Fixture.
Probes are not making
contact with the gold-plated
conductive surface on the
probe check board.
Raise the up/down lever and adjust the
position of the probe check board so
that the probes make contact with the
board’s gold-plated conductive surface.
p. 33
Probes are making contact
with the gold-plated
conductive surface on the
probe check board.
Raise the up/down lever and change
the position at which the probes make
contact with the gold-plated conductive
surface. Then repeat the inspection. If
the error persists, the probe tips may
be experiencing incomplete contact.
Perform the following steps:
• Clean the probe tips with air
• Use the error rejection function
• Replace the probes
p. 118
p. 53
I encountered an
error during an OPEN
inspection of the RM9004
Test Fixture.
Probes are not making
contact with the gold-plated
conductive surface on the
probe check board.
Do not allow the probes to make contact
with the gold-plated conductive surface.
p. 34
Probes are making contact
with the non-conductive
surface on the probe check
board.
A conductive substance or other foreign
material may have become lodged
between some of the probes. Clean the
probe tips with air. If the error persists,
have the probes replaced.
p. 118
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索引
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Maintenance and Service