Diagnostics and Troubleshooting - Controller CPU indicators 
Revision 19   HC900 Process Controller Installation and User Guide  169 
06/14 
Number 
of Red 
Possible Causes  Lead and/or Reserve Controller 
Action(s) 
User Action  Honeywell OI 
Indication 
HCDesigner/HC 
Utilities Indication 
8 or 9  If 8 flashes, the S1 
serial port is reporting a 
diagnostic. 
If 9 flashes, the S2 
serial port is reporting a 
diagnostic. 
Possible causes are: 
•  If the port is 
configured as a 
Modbus or ELN 
slave, the data link 
layer is reporting 
that at least 75% of 
the last characters 
received have had 
a failure reported by 
the UART or at 
least 75% of the 
last messages 
received have 
been invalid. 
•  If the port is 
configured as a 
Modbus Master, at 
least 75% of the 
last requests to a 
particular slave 
resulted in no 
response or a reply 
that failed the data 
link protocol. 
1.  ASYS and FSYS blocks’ HW 
OK pins are turned off. 
2.  If configured as a Modbus 
master: 
•  ASYS and FSYS blocks’ 
Modbus Master Fail pins are 
turned on. 
•  Slave and read blocks 
associated with the slaves 
experiencing the failure have 
their read pins frozen to the last 
value read. 
•  Slave blocks associated with 
the slaves experiencing the 
failure have their BAD COMM 
and NO SCAN pins turned on. 
•  IN SCAN STATUS is set to 
NO for all slaves experiencing 
the failure. 
•  COMM STATUS is set to BAD 
for all slaves experiencing the 
failure. 
•  The slaves with the data link 
errors have a non-zero data 
link error count. 
•  The slaves experiencing the 
failure are moved to the 
background scan rate. 
1.  Check baud rate 
2.  Check connectors 
3.  Check cable polarity 
4.  Isolate cabling from electrical 
interference 
5.  If RS-232 to RS-485 converter is 
used, check its power, switch/jumper 
settings, and polarity. 
6.  If configured as a Modbus master, 
use the slave status screens to 
determine which slaves are 
experiencing the problem. For those 
slaves check: 
•  Power 
•  Connections 
•  address 
•  baud rate 
•  parity 
•  number of stop bits 
•  for electrical interference 
•  grounding 
•  termination resistor (if at end 
of link) 
7.  The diagnostic is cleared by 
clearing the port’s statistics. 
 
   
  The UART failed its 
power-up tests 
 
See above  Replace CPU module     
10  Ethernet port tests 
failed during power-up. 
1.  E1 or E2 port diagnostic is set to 
FAILED. 
2.  ASYS block’s HW OK pin is 
turned off. 
Replace CPU module.  If the lead’s status 
LED is indicating 
the failure, see 
NETWORK 
PORT E1 or 
NETWORK 
PORT E2 in the 
“Lead CPU 
Diagnostics” 
display. 
If the reserve’s 
status LED is 
indicating the 
failure, see 
NETWORK 
PORT E1 or 
NETWORK 
PORT E2 in the 
“Reserve CPU 
Diagnostics” 
display.  
If the lead’s status 
LED is indicating 
the failure, see 
Lead Port E1: 
Network Port 
Diagnostics or  
Lead Port E2: 
Network Port 
Diagnostics in 
the “Lead 
Diagnostics 
Overview” dialog 
box. 
If the reserve’s 
status LED is 
indicating the 
failure, Lead Port 
E1: Network Port 
Diagnostics or  
Lead Port E2: 
Network Port 
Diagnostics in 
the “Reserve 
Diagnostics 
Overview” dialog 
box.