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at “Problems” on page 154 and if you cannot find a solution there, perform general

checks and verifications.

For general Data Protector troubleshooting information, see the HP Data Protector

troubleshooting guide.

For general ZDB, restore, and instant recovery troubleshooting information, see the

troubleshooting sections in the HP Data Protector zero downtime backup

administrator's guide.

Before you begin

• Ensure that the latest official Data Protector patches are installed. See the online

Help index: “patches” on how to verify this.

• See the HP Data Protector product announcements, software notes, and references

for general Data Protector limitations, as well as recognized issues and

workarounds.

• See http://www.hp.com/support/manuals for an up-to-date list of supported

versions, platforms, and other information.

Checks and verifications

For more detailed information about how to perform any of the following procedures,

see the Oracle documentation.

If your configuration, backup, or restore failed:

• On the application system, verify that you can access the Oracle target database

and that it is opened as follows:

UNIX:

Export the ORACLE_HOME and DB_NAME variables as follows:

• if you are using an sh - like shell, enter the following commands:

ORACLE_HOME="ORACLE_HOME"

export ORACLE_HOME

DB_NAME="DB_NAME"

export DB_NAME

• if you are using a csh - like shell, enter the following commands:

setenv ORACLE_HOME "ORACLE_HOME"

setenv DB_NAME "DB_NAME"

Windows:

Set the ORACLE_HOME and DB_NAME variables.

Data Protector Oracle ZDB integration146

HP Data Protector A.06.11 Integration Guide

Other manuals for HP Data Protector A.06.11