Kempower provides software support for all active and valid ChargEye
licenses.
1.2. Information about the warranty
NOTICE
When you replace parts under warranty, keep the faulty part until you have made
sure that Kempower does not need to inspect it.
NOTICE
You must complete the Kempower certification training before you do installation,
commissioning, service or maintenance tasks. Installation, commissioning, service or
maintenance tasks done by an unapproved partner will void the warranty.
NOTE
Kempower guarantees spare parts available for a minimum of 10 years after
production ramp down for the product.
The warranty period is defined in your warranty policy. If you have
purchased extended warranty, the warranty period is defined in your
purchase agreement. For detailed information about the terms and
conditions, see your warranty policy or purchase agreement. You can
view the general warranty terms at kempower.com/kempower-terms-and-
conditions.
The warranty only covers the product and its parts delivered by Kempower.
The warranty does not cover consumable parts such as cables and
connectors, any other materials, labor, accommodation, or travel costs.
1.3. Information about the manufacturer
Manufacturer Kempower Oyj
Address Ala-Okeroistentie 29, 15700 Lahti, Finland
Phone +358 29 0021900
Contact kempower.com/support
Website kempower.com
CHARGING EQUIPMENT FOR ELECTRIC VEHICLES INSTALLATION MANUAL
CONFIDENTIAL – CERTIFIED PARTNERS 2 REV 2.40 EN 04-2024
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