Lexmark CX310dn - 91 X.XX (910.XX-919.XX) Engine Software Service Check

Actions Yes No
Step 28
Run a job to test the option.
Does the 900.xx error reoccur?
Go to step 29. Go to step 26.
Step 29
Upgrade the firmware. Contact your next level of support for the correct
firmware level to use.
Restart the printer to operating mode.
Does the 900.xx error occur?
Go to step 30. Go to step 26.
Step 30
Replace the faulty ISP option, and restart the device.
Does the 900.xx error reoccur?
Go to step 31. Go to step 26.
Step 31
Contact your next level of support. You will need the following information for them:
• Exact 900.xx error digits and complete error message
• Printed menu settings page
• Printed network settings page
• Device error log
• A sample print file if error appears to be isolated to a single file
• File/Application used if error is related to specific print file
• Device Operating System
• Driver used (PCL/PS)
• Frequency of the occurrence of the error
91x.xx (910.xx‑919.xx) Engine software service check
Actions Yes No
Turn the printer off, and remove the rear cover See “Rear cover removal”
on page 221.
Check the cable connections. See “Controller board removal” on
page 239 for proper disconnecting and connecting of cables from
controller board.
Are all cable connections secure?
Replace the controller
board. See “Controller
board removal” on
page 239.
Secure all connections.
POR the printer.
7527
Diagnostic information
107