Lexmark CX310dn - Flatbed Legal Scan Service Check

Action Yes No
Step 4
Did the Flatbed Home Sensor test, or Flatbed motor test fail?
Go step 5. Go to step 6.
Step 5
Replace the flatbed. See “Flatbed scanner assembly removal” on
page 252.
Did this solve the problem?
The problem is solved. Go to step 6.
Step 6
Did the ADF pick motor, or feed motor tests fail?
Go to step 7. Go to step 8.
Step 7
Replace the ADF. See “ADF assembly removal” on page 231.
Did this fix the problem?
The problem is solved. Go to step 8.
Step 8
Replace the controller board. See “Controller board removal” on
page 239.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
Flatbed legal scan service check
Action Yes No
Step 1
Check the JPLEN1 connector on the controller board for proper
connection.
Is it properly connected?
Go to step 3. Go to step 2.
Step 2
Re-connect the cable to the controller board.
Did this fix the problem?
The problem is solved. Go to step 3.
Step 3
Enter diagnostics mode and navigate to:
SCANNER TESTS > Sensor Test
Select Paper FB Long to perform the sensor test.
Did it pass?
Go to step 5. Go to step 4.
Step 4
Replace the flatbed. See “Flatbed scanner assembly removal” on
page 252.
Did this fix the problem?
The problem is solved. Go to step 5.
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Diagnostic information
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