Steps in solving the problem
Actions Yes No
Enter Diagnostics Menu (turn the printer off, press and hold 3 and 6, turn
the printer on, and then release the buttons when the installed memory
and processor speed displays).
Perform the Button Test. See “Button Test” on page 171 in the
Diagnostics menu.
Did any of the buttons fail the test?
Replace the UICC card. Problem resolved.
Operator panel USB cable service check
Actions Yes No
Step 1
Remove the rear cover. See “Rear cover removal” on page 221.
Is the cable properly seated in the controller board?
Go to step 2. Reseat the USB cable.
Step 2
Replace the USB cable. See “USB port connector removal” on page 303.
Is the problem fixed?
Problem resolved. Replace the controller
board. See “Controller
board removal” on
page 239.
7527
Diagnostic information
129
To Next Page
Loading...
