Lexmark CX310dn User Manual

Action Yes No
Step 4
Check if the tray is available in the printer driver.
Note: If necessary, manually add the tray in the printer driver to
make it available for print jobs. For more information, see
“Adding available options in the print driver” on page 24.
Is the tray available in the printer driver?
The problem is
solved.
Contact
customer
support.
Paper feed problems
Jammed pages are not reprinted
Action Yes No
a Turn on jam recovery.
1 From the printer control panel, navigate to:
Settings > General Settings > Print Recovery > Jam
Recovery
2 Select On or Auto.
3 Depending on your printer model, press or touch
Submit.
b Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is
solved.
Contact
customer
support.
Paper frequently jams
Action Yes No
Step 1
a Pull out the tray, and then do one or more of the following:
• Make sure paper lies flat in the tray.
• Check if the paper size indicators on the paper guides are
aligned with the paper size indicators on the tray.
• Check if the paper guides are aligned against the edges of
the paper.
• Make sure the paper is below the maximum paper fill
indicator.
• Check if you are printing on a recommended paper size and
type.
b Insert the tray properly.
If jam recovery is enabled, then the print jobs will reprint
automatically.
Do paper jams still occur frequently?
Go to step 2. The problem is
solved.
Troubleshooting 185

Lexmark CX310dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	11.5 s
Time to first page (color, normal)	12.5 s
Print speed (black, normal quality, A4/US Letter)	23 ppm
Duplex print speed (black, normal quality, A4/US Letter)	12 ppm
All-in-one functions	Copy, Print, Scan
Color all-in-one functions	copy, print, scan
Digital sender	No
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	60000 pages per month
Recommended duty cycle	500 - 5000 pages per month
Number of print cartridges	5
Page description languages	Microsoft XPS, PCL 5c, PCL 6, PDF 1.7, PostScript 3, PPDS
Copier resize	25 - 400 %
Copy speed (black, normal quality, A4)	23 cpm
Scanner type	Flatbed & ADF scanner
Maximum scan area	216 x 356 mm
Scan speed (color)	32 ppm
Optical scanning resolution	600 x 1200 DPI
Total input capacity	251 sheets
Total output capacity	150 sheets
Maximum input capacity	901 sheets
Total number of input trays	1
Maximum number of input trays	3
Auto document feeder (ADF) input capacity	50 sheets
Paper tray media types	Card stock, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Legal (media size), Letter (media size), Oficio (media size)
ISO A-series sizes (A0...A9)	A4, A5
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Display	LCD
Product color	Black, Grey
Display diagonal	2.4 \
Market positioning	Business
Standard interfaces	Ethernet, USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Supported network protocols (IPv4)	TCP/IP IPv4, AppleTalk
Supported network protocols (IPv6)	TCP/IP IPv6, TCP, UDP
Internal memory	512 MB
Processor frequency	800 MHz
Maximum internal memory	2560 MB
Sound power level (standby)	16 dB
Sound pressure level (copying)	48 dB
Sound pressure level (printing)	47 dB
Sound pressure level (scanning)	49 dB
Sound pressure level (duplex printing)	50 dB
Power consumption (average operating)	- W
Package depth	594 mm
Package height	567 mm
Package weight	31430 g
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion
Linux operating systems supported	Fedora 14, Fedora 15, RedHat EL Linux 4.0 U5, RedHat EL Linux 4.0 U6, RedHat EL Linux 4.0 U7, RedHat EL Linux 5.0, RedHat EL Linux 5.1, RedHat EL Linux 5.2, RedHat EL Linux 5.3, SuSE Linux 10, SuSE Linux 10.2, SuSE Linux 10.3, SuSE Linux 11
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64

Weight and Dimensions

Depth	558 mm
Width	444 mm
Height	470 mm
Weight	27390 g