Print quality color problems service check
For more information on non‑mechanical color issues, see “Color theory” on page 368.
Paper jams
• “Understanding jam numbers and locations” on page 37
• “Clearing jams” on page 38
• “200 paper jams” on page 40
• “200.xx Input (S2) sensor service check” on page 42
• “202 paper jams” on page 44
• “202.xx fuser exit sensor service check” on page 48
• “203 paper jams” on page 50
• “230 paper jams” on page 53
• “230.xx Duplex/manual feed sensor (S1) service check” on page 54
• “232 paper jams” on page 57
• “242 paper jams” on page 58
• “243 paper jams” on page 59
• “244 paper jams” on page 60
• “250 paper jams” on page 61
• “28x.xx paper jams” on page 63
• “29x.xx paper jams” on page 65
• “xxx.xx paper jams” on page 66
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location and information to clear the jam appears on the display.
Open doors and covers, and remove trays to access jam locations. To resolve any paper jam message, you must clear
all jammed paper from the paper path.
Note: When jam recovery is set to On or Auto, the printer reprints jammed pages. However, Auto does not
guarantee that the page will print.
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Diagnostic information
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