Additional checks—230 paper jams
Error code Description Action
230.xx
Paper jam
A single page of media is jammed at the inner door.
Multiple pages of media are jammed at the inner
door.
• Open the front door to access the jam area.
• Remove the jammed page or pages.
• If the problem persists, then see “230.xx
Duplex/manual feed sensor (S1) service
check” on page 54.
230.01
Paper jam
The Duplex (S1) sensor is obstructed.
230.02
Paper jam
The Duplex (S1) sensor was made early.
230.03
Paper jam
The Duplex (S1) sensor did not make.
230.06
Paper jam
No media in duplexer.
230.xx Duplex/manual feed sensor (S1) service check
Actions Yes No
Step 1
Is the printer setting on a hard, flat surface?
Go to step 2. Make sure the printer is
setting on a level, flat
surface
Step 2
Enter Diagnostics Menu.
Turn the printer off, press and hold 3 and 6, turn the printer on, and then
release the buttons when the installed memory and processor speed
displays).
Perform the Base Sensor Test. See “BASE SENSOR TEST” on page 176.
a Select Base Sensor Test, and press Select.
b Select S1, and press Select.
c Install tray 1.
Does the display indicate InputS1‑Media Clear...?
Go to step 3. Go to step 5.
7527
Diagnostic information
54
To Next Page
Loading...
