Lexmark CX310dn - 9 Xx Service Error Messages

Action Yes No
Step 5
Replace the controller. See “Controller board removal” on page 239.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
9xx service error messages
Error code Description Action
900.xx
Service RIP Software
Unrecoverable RIP software error/illegal trap. See “900.xx System software error service
check” on page 103.
910.xx
Service Engine Software
A general engine software error. See “91x.xx (910.xx‑919.xx) Engine
software service check” on page 107.
911.xx
Service Engine Software
912.xx
Service Engine Software
913.xx
Service Engine Software
914.xx
Service Engine Software
915.xx
Service Engine Software
916.xx
Service Engine Software
917.xx
Service Engine Software
918.xx
Service Engine Software
919.xx
Service Engine Software
938.01
Service Engine Hardware
Board level was not obtained. Replace the controller board. See
“Controller board removal” on page 239.
938.02
Service Engine Hardware
Time out waiting for bullet serial data to be
updated.
938.03
Service Engine Hardware
NVM_OK was not received from NV2 server for
successfully submitted request.
938.04
Service Engine Hardware
Over temperature condition detected.
7527
Diagnostic information
99