Error code number key
The following chart identifies the error code numbers that should be consistent across product lines.
Range Description Go to page
Text prompts User prompts without code numbers “Understanding the printer
messages” on page 67
100–199 Printer hardware errors “1xx service error messages” on
page 76
200–299 Printer and input option paper jams “Paper jams” on page 37
800–899 Scanner hardware errors “84x.xx service error messages” on
page 94
900–999 Firmware and/or system electronics errors “9xx service error messages” on
page 99
Power‑on Reset (POR) sequence
When you turn the printer on, it performs a Power-on Reset (POR) sequence.
Check for correct POR functioning of the base printer by observing the following:
1 The LED turns on.
2 The main fan turns on.
3 The operator panel turns on.
4 The fuser heater turns on. The fuser takes longer to warm up from a cold start than a warm start.
5 The operator panel LED starts blinking.
6 A splash screen appears on the display. The following errors or messages may appear:
• Close Door or Insert Cartridge appear if the front access door is open or the print cartridge is missing
• Cartridge errors, such as Defective Cartridge or Missing Cartridge
7 Ready appears on the display.
8 The main drive motor turns on.
9 The EP drive assembly drives the developer shaft located in the print cartridge.
10 The exit rollers turn.
11 The printer may begin calibration.
7527
Diagnostic information
26
To Next Page
Loading...
