Lexmark CX310dn - Print Quality Blank Page Service Check

Check Yes No
Step 7
Replace the HVPS. See High‑voltage power supply (HVPS) removal.
Does this fix the problem?
Problem resolved. Go to step 8.
Step 8
Clean the printhead.
Does this fix the problem?
Problem resolved. Replace the orinthead.
See printhead removal.
Print quality blank page service check
Check Yes No
Step 1
Is all the packing material for the imaging unit in question removed?
Go to step 2. Remove the packing
material.
Step 2
Print a document that requires all four colors with just a few characters
to verify if one specific color is a problem. For example, print the Print
Quality Test Pages:
a Enter Diagnostic mode.
Press and hold 3 and 6, turn the printer on, and then release the
buttons when the installed memory and processor speed displays.
b Select PRINT TESTS, and press Select
c Select Prt Qual pgs, and press Select
Is only one color missing?
Replace the developer
unit for the missing
color.
Go to step 3.
Step 3
Replace the imaging unit. See Imaging unit (IU) removal.
Does this fix the problem?
Problem resolved. Go to step 4.
7527
Diagnostic information
31