Journal Printer
How to Replace the Dot-Matrix Journal Printer Print Head
NCR Personas M Series 5887 Operator Manual 5-21
How to Replace the Dot-Matrix
Journal Printer Print Head
5
The indications that the print head needs to be replaced are:
● An error message that print head life expectancy has been
reached
● Visual check of the journal shows that the print head is not
operating correctly.
To replace the print head proceed as follows:
Warning The print head becomes hot when in operation. After operation,
leave print head to cool for three minutes before touching it.
1 Open the exterior of the ATM.
2 If your ATM does not have the auto-supervisor function, press
the switch on the operator panel to the supervisor position.
3 Switch off the ATM power. Press in the power button at the “0”
side.
4 Access the journal printer as described in Chapter 1, ‘Getting
Started’.
5 Pull down the protective cover on the rear of the printer.
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