Journal Printer
How to Clear Dot-Matrix Journal Printer Paper Jams
NCR Personas M Series 5887 Operator Manual 5-25
How to Clear Dot-Matrix Journal
Printer Paper Jams
5
The indication of a journal printer paper jam will be a state of health
error message or overprinting on the journal roll.
To clear journal printer jams proceed as follows:
1 Open the exterior of the ATM.
2 If your ATM does not have the auto-supervisor function, press
the switch on the operator panel to the supervisor position.
3 Access the journal printer as described in Chapter 1, ‘Getting
Started’.
4 Look at the journal paper roll to see where the jam has occurred
and if the paper has torn.
5 Try to identify the reason for the paper jam. The jam may have
been caused by the paper being stuck to the core.
How to Clear a Paper Jam
When the Paper Has Torn
5
If the journal paper has torn, proceed as follows:
1 Press and hold the paper feed switch until the end of the journal
roll wraps onto the take-up spindle.
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