Motorised Card Reader
Cleaning
10-8 NCR Personas M Series 5887 Operator Manual
Cleaning
10
It is recommended that the magnetic heads on the card reader are
cleaned on a weekly basis. To do this, you will require a cleaning
card (NCR part number 998-0052929 or equivalent).
For ATMs with APTRA Self-
Service Support system
software
10
To clean the heads, proceed as follows:
1 Open the exterior of your ATM.
2 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the Supervisor position.
3 Follow your in-house procedures for instructions on how to run
the System Application.
4 Select the Maintenance option from the System Application
Main Menu.
5 To run the MCRW Maintenance option, select the MCRW
option from the Maintenance Menu.
6 Select the Cleaning Cycle Test option.
7 A prompt is displayed asking you to enter a cleaning card.
Insert the card to start the cleaning cycle.
8 When the cycle is finished, a prompt is displayed requesting you
to remove the cleaning card. If you do not remove the card, it is
captured.
9 From the Main Menu, select Exit to return control to the
software which was running beforehand.
10 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the Normal position.
11 Close and lock the ATM.
For ATMs with S4I system
software
10
To clean the heads, proceed as follows:
1 Open the exterior of your ATM.
2 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the Supervisor position.