Cash Acceptor
Clearing Jams in the Cash Acceptor
11-14 NCR Personas M Series 5887 Operator Manual
5 The recognition unit cover can now open further. Remove any
jammed cash and then carefully close and lock the cover.
6 Push the escrow unit fully home and close the vertical transport
until it clicks into place.
Escrow Unit
11
Cash can be held inside the escrow unit during a normal transaction
or when a jam occurs in another part of the module. when an error
message is cleared, the held cash should be sent to the cash cassette
or refunded to the infeed transport. If the cash remains in the
escrow unit, call your service representative. Do not try to remove
cash from the escrow unit.
Between Escrow Unit and
Main Transport Unit
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If the jam is located between the escrow unit and the main transport
unit, pull out the escrow unit as described in the previous section.
Follow the steps in the main transport section to manually drive the
jammed cash through to the straight path.
Main Transport Unit
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1 If the jam is located in the main transport unit, use the green
latch to open the main transport unit door.
Note: Do not try to remove jammed cash from bent or curved
paths as this may cause belt misalignment.
Escrow Unit