How to Clear Motorised Card Reader Jams
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NCR Personas M Series 5887 Operator Manual
10
Motorised Card Reader
10
How to Clear Motorised Card Reader
Jams
10
Your ATM may be configured with a standard Motorised Card
Reader (MCRW) or with an Integrated Motorised Card Reader
(IMCRW). The following diagram distinguishes between the two
types of card reader.
A card reader jam will be indicated by one or both of the following:
● A card holder complaint that a card has jammed
● An error message that a card has jammed.
The card may be jammed anywhere along the card transport: from
just inside the facia (with too little of the card left outside to grip and
pull it out), to beyond the last roller, on the way to the card capture
bin.
The jam clearance procedures are identical for both types of card
reader, except that the MCRW can require jams to be cleared from
the optional smart block.
Smart Block
(Optional)
MCRW
IMCRW
Smart Block
(Optional)
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