Statement/Passbook Printer
How to Replace the Ribbon
NCR Personas M Series 5887 Operator Manual 7-5
How to Replace the Ribbon
7
When the printer characters become faint it may be because:
● The ribbon has jammed
● The ribbon has dried out (possibly because the cassette has been
stored in the wrong conditions - see Chapter 12.)
● The ribbon character life has been exceeded (error message will
report when the ribbon character life has almost expired, or
when it has completely expired.)
To replace the printer ribbon proceed as follows:
1 Open the exterior of the ATM.
2 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the supervisor position.
3 Access the statement/passbook printer as described in Chapter
1, ‘Getting Started’.
4 Pull up the green levers on either side of the printer to raise the
print head and ribbon cassette carrier.
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