NCR 5887 - How to Clear Receipt Printer Jams

Receipt Printer
How to Clear Receipt Printer Jams
4-6 NCR Personas M Series 5887 Operator Manual
How to Clear Receipt Printer Jams
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A receipt printer jam will be indicated by an error message.
To clear a jam within the receipt printer, proceed as follows:
1 Open the exterior of the ATM.
2 If your ATM does not have the auto-supervisor function, press
the switch on the operator panel to the supervisor position.
3 Access the receipt printer as described in Chapter 1, ‘Getting
Started’.
4 Inspect the printer to see if you can identify the cause of the
paper jam.
5 If necessary, tear the paper to separate the roll from the paper
entering the print mechanism.
6 Open the print mechanism cover either by pulling out one of the
green locking levers, or by pressing on the lock shaft, depending
the type of receipt printer you have. The cover will spring open.
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