Statement/Passbook Printer
How to Clear Paper and Passbook Jams
NCR Personas M Series 5887 Operator Manual 7-13
How to Clear Paper and Passbook
Jams
7
The indication of a jam within the printer can be either or both of the
following:
● Cardholder complaint that statement/passbook did not come
out
● An error message that a jam is present.
To clear a jam proceed as follows:
1 Open the exterior of the ATM.
2 If your ATM does not have the auto-supervisor option, press the
switch on the operator panel to the supervisor position.
3 Access the statement/passbook printer as described in Chapter
1, ‘Getting Started’.
4 Push back the two levers on the top of the passbook transport
and raise the top of the transport.
5 Remove any jammed paper or passbooks and then press down
the top of the transport. Proceed to Step 16. If there was nothing
jammed in the transport proceed to Step 6 to locate the jam.
To Next Page
Loading...
