Cash Acceptor
Clearing Jams in the Cash Acceptor
NCR Personas M Series 5887 Operator Manual 11-13
2 Turn the green knobs to move the jammed cash backwards or
forwards. Watch out for torn or crumpled notes.
3 Remove the cash using the tweezers supplied if required.
4 Close the transport ensuring it is locked in the home position.
Sensor Cleaning Reminder This is a good time to clean the recognition unit sensors. For details,
refer to the section ‘Cleaning Sensors’ later in this chapter.
Recognition Unit
11
1 If the jam is located in the recognition unit, release the locking
latch on the recognition unit and pull up the cover slightly.
2 Remove the jammed cash, using the tweezers supplied if
required, and then close and lock the cover.
3 if the jammed cash is further inside, open the recognition unit
further, by removing the escrow unit first.
4 To do this, open the vertical transport as described in the
vertical feed transport section, then pull out the escrow unit
until it rests on top of the opened vertical transport.
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